What is the status of my invoice and when will it be processed? You have the ability to see both from the Finance Tab in the "Factoring" Section.
What's the status on my invoice?
The first tab, which is labeled "Invoices" shows the status of each individual invoice.
- Approved- You should be expecting payment for this invoice.
- Pending- Issues with invoice that need to be verified.
- ADR- There are additional documents required from the client or documents are not legible. Please check your emails for detailed information needed for this invoice.
- Incomplete- The invoice is incomplete. We are missing required documents.
- On Hold- We are not able to verify issues and or problems with the load. This may affect the funding of this invoice per our processing timeline.
- Removed- Incorrect paperwork sent, duplicate transaction or carrier requested this to be removed.
When will my invoice be processed?
The second tab, which is labeled "Schedules" shows you past and current schedules. These schedules will show you all invoices we paid for that schedule.