ELD / Driver App Troubleshooting
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      2. Driver Mobile App - ELD
      3. ELD / Driver App Troubleshooting

      HOS Cycle Time Misaligned

      April 6th 2022 Android sent out an update that cause the cycle times on the BridgeHaul app to be misaligned.

      This Android bug does not stop functionality it is a cosmetic issue. You can still change your duty status and everything is being tracked properly.

      If you are experiencing this issue please be patience as we are working with Android on a solution now.

      Screenshot_20220407-180754_BridgeHaul.jpg

      Your time is still reflected properly on the home screen as in the example below.

      Screenshot_20220408-130324_BridgeHaul.jpg

      If you're experiencing any issues regarding your driver app please feel free to reach out to our customer support team. We'd be happy to assist! Thanks for choosing BridgeHaul, Haul On!

      support@bridgehaul.com

      1-800-785-6438