- Welcome to the BridgeHaul Help Center
- Carrier Dashboard
- Troubleshooting
Carrier Login Error
In most cases when you see an error message like "There was an error. Try logging in again" it is caused by your browser caching old login credentials. Your browser stores files and information to help load sites faster but it can cause issues if data needs to be refreshed.
To quickly resolve this issue in Chrome, you can type chrome://settings/siteData into your browser
Type carrier.bridgehaul in the search at the top right as shown below
Click on the trash can icon to remove the cached data. Once you do this, it should eliminate any issues caused by the browser cache.
To clear the cache on Firefox follow the instructions in the link below when you are on carrier.bridgehaul.com
https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox#w_clear-cookies-for-the-current-website