How Do I Order a Replacement Card?

You will login to your Fuel Portal and under Card Management you will see a buttontom that says Order Cards

After you click Order Cards, complete all required fields in the form. This form collects the information needed for our Customer Care Team to review your request and confirm that everything required for processing has been provided.

Once your form is submitted, Customer Care will review the details and forward the request to the Card Issuing Team. After the cards have been ordered and shipped, you will be notified.

Button Not Working?

If you are unable to access the form or the button does not respond, email our Customer Care Team at customercare@bridgehaul.com. In your message, include your company name, the reason for the replacement, and any relevant driver or vehicle details. This may include the Driver ID, Driver Name, Vehicle ID, or Vehicle Name, depending on how your account is set up.

Providing complete and accurate information helps our team review your request more efficiently and guide you through the next steps so your replacement card can be processed and shipped as quickly as possible.