ELD / Driver App Troubleshooting
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      2. Driver Mobile App - ELD
      3. ELD / Driver App Troubleshooting

      Losing Signal or Bluetooth Connection

      Android

      1. Open the Settings app on your phone (Pull down the notifications shade, and tap the gear in the upper right corner, or find “Settings” in the App Drawer.)

      2. Tap Device Maintenance / Battery.

      3. Tap the menu button and choose “Battery optimization.”

      4. Tap the dropdown menu at the top of the screen and select “All apps" or "Power Saving Mode" OFF

      Now BridgeHaul will not be controlled by the Android system's power saving enabling it to run in the background.

      For iPhone, go to settings and ensure power saving mode is not selected.

       

      Keeping your mobile device plugged in and ensuring your battery level does not drop below 15% can also resolve this issue.